MS8912

Customization and Configuration in Microsoft CRM 4.0

This three-day instructor-led course provides students with the tools to configure and customize Microsoft Dynamics CRM 4.0. Configuration topics include setting up business management functions such as: 

  • Business units
  • Users        
  • Teams
  • Security privileges and roles
  • System Settings        
  • Multilingual User Interface Language Packs
  • Currency Exchange Rates
  • Multiple Organizations

The course also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize the following system components:

  • Forms
  • Views
  • Entities
  • Attributes
  • Relationships ·         

Entity Mappings The following customization topics are outside the scope of this course, but are introduced here to provide students with insight into potential advanced customization features:

  • Application Event Programming
  • Client Extensions
  • Workflow
  • SiteMap
  • URL Addressable Forms
  • IFrames
  •  SDK

 Content

The course completion objectives are:

  • Configure a company's organizational structure within Microsoft Dynamics CRM
  • Add user accounts
  • Create and maintain security roles
  • Create teams of users
  • Create and configure multiple organizations within one implementation
  • Configure system settings, currency exchange rates, and multilingual user interface language packs
  • Import and export customizations
  • Customize forms and views
  • Customize database entities and attributes
  • Customize entity relationships and mappings
  • Identify areas where advanced customization functionality can be implemented

Fakta

Kurs
MS8912
Längd
3 dagar
Pris
19.900 kr (exkl. moms)

Stockholm

Göteborg

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Förkunskaper

Participants in this course must have a working knowledge of how to use Microsoft Dynamics CRM 4.0. It is recommended, but not required, that students have completed Microsoft Dynamics CRM 4.0 Applications training. Because this course focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that students have a basic understanding of Microsoft SQL Server and relational database functionality.

Kursmaterial

Microsofts officiella kursmaterial på engelska.

I samarbete med:

Kontakta oss
för mer information:

08 - 587 116 10 (Stockholm)
031 - 773 07 90 (Göteborg)
040-662 20 60 (Malmö)
info@informator.se

 
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